Product Design for Honeymoon Dessert™

A self-photographing machine for increasing this dessert store’s visibility and a smart ordering table to improve the customer experience.

Overview

Problem (Brief)

Ant Financial launched a smart restaurant, Pizza Hut launched an interactive table with customizable pizza, Inamo launched a touch table and a projection menu ... Because of a bad experience at a dessert shop, I thought about how to make a dessert shop become intelligent and interactive.

The ‘Right’Problem and INSIGHTS:

1. Most of the customer come are for having a rest. The brand is not comparatively influential. 2. Customers still show tired face during the service period and user experience is not good.

SOLUTION:

A self-photographing machine for increasing this dessert store’s visibility and attract more young people to the store. Users can receive a composite graph of themselves and desserts. With these pictures, they can have a discount in the Honeymoon Dessert™ on that day. Fixed table menus to improve the customer experience by joyful interaction of customizing a dessert and interaction with waiters.

ROLE:

Project Info:

Time:

Tools:

Product designer

Indivisual Exercise

Six Months

PS, AI, XD, ProtoPie

Approach

1

Research

Interview With Customer
Interview With Waiters-To Define Demand
Previous Journey Map-To Define Opportunities
Market Research
Research of Interaction Methods

2

Design

Storyboard
User Flowchart
Information Architecture
Concept Images
Wireframe
User Test
Prototyping

Design Process

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